Loop Generation is particularly passionate about fashion, quality, care and authenticity

We value our global community of fashion lovers visiting our online store every day and therefore quality control is essential and central to every single stage of our work.

Firstly, when we receive new items from our sellers we evaluate the physical condition. We make sure the products are top-quality and in a saleable condition. We fully disclose the condition of each item available on our website - the description of each product specifies the condition and faults of the item. Please refer to our classification of product condition to find out more. At Loop Generation we say a big NO to fakes or replicas. Our luxury handbags are authenticated by the AI-powered Entrupy solution, which protects businesses, buyers and sellers from inadvertently transacting in counterfeit and fraudulent items. In addition, our in-house team of experienced authenticators makes sure the items are genuine and if it doesn't satisfy our Quality Control Team, we will simply don’t consign them.

If you have any further questions regarding particular items, do not hesitate to contact us at hello@loop-generation.com