Our promise to you is that every item on our website matches its description perfectly.
Loop Generation ensures each new or pre-owned item offered has been selected with the greatest care by a team of dedicated stylists, professionally cleaned and delivered to you in the best possible condition. All items are accurately described with any possible flaws clearly noted in the description. If you have questions about a particular piece or would like to see more photographs please get in touch and we will do our best to provide you with the requested information. Contact us at hello@loop-generation.com 
Please remember that the items we offer (except those marked as brand-new) may show a varied degree of wear - from mint condition to carefully worn. 
At Loop Generation all sales are final. We do not offer refunds but are happy to re-sell the item for you should you change your mind.