Firstly, when we receive new item(s) from our sellers we evaluate the physical condition. We make sure the product is top-quality and in a saleable condition. We fully disclose the condition of each item available on our website - the description of each product specifies the condition and faults of the item. Please refer to our classification of product condition to find out more. At Loop Generation we say a big NO to fakes or replicas. Our in-house team of experienced authenticators makes sure the item is genuine and if it doesn't satisfy our Quality Control Team, we will simply don’t consign it.
If you have any further questions regarding particular item(s), do not hesitate to contact us at firstname.lastname@example.org